Mohamed Irfan Shaikh

AI agents in service experience: towards autonomous and conscious agency

2026 · 1 Zit. · Journal of service management

The Influence of Artificial Intelligence on the Healthcare Industry in Relation to Sustainability

2024 · 1 Zit. · Approaches to global sustainability, markets, and governance

AI agents in service experience: towards autonomous and conscious agency

2026 · 0 Zit. · Open MIND