Business Process Re-engineering Application in Healthcare in a Relation to Health Information Systems

Abstract

Technology application such as health information system in health care affects health care delivery including its clinical process. Health information system is used extensively in healthcare to support the infrastructure of medicine. Improving clinical process enables better understanding of healthcare systems as technology and clinical process need to be aligned to each other. One of the introduced techniques which improve clinical process is business process re-engineering (BPR). The aim of this paper is to investigate the application of BPR and its effectiveness in healthcare related to health information systems (HIS); this paper also highlights critical success factors for healthcare organizations to consider while implementing BPR in their process. In conclusion, application of BPR before implementation of HIS or even after implementation can be helpful to improve effectiveness of HIS. Application of IT can also be an enabler for redesign process, particularly in integration of multiple processes and process automation.

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