Anticipating Ambulatory Automation: Potential Applications of Administrative and Clinical Automation in Outpatient Healthcare Delivery

Abstract

Workflow automation involves utilizing an array of technologies to facilitate the completion of specific daily tasks. In the business and financial sectors, the implementation of automation has had transformative and beneficial effects including improved quality of services, lower costs, and expanded accessibility. While workflow automation has begun to enter health care, the introduction has been slow, leaving much room for optimization. In health care, daily workflow for physicians may involve handling electronic health records (EHRs), administrative tasks, patient coordination, and researching of clinical evidence. 2] We also propose potential solutions to encourage more efficient outcomes in administrative and clinical practice workflows, which have the ability to enhance the delivery of more humanistic medical care.

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