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Factors influencing acceptance and trust of chatbots in juvenile offenders’ risk assessment training
18
Zitationen
8
Autoren
2023
Jahr
Abstract
Results suggest that acceptance and trust do not only depend on the design of the chatbot software, but also on the characteristics of the user, and most prominently on self-efficacy, state anxiety, learning styles and neuroticism personality traits. As trust and acceptance play a vital role in determining technology success, these results are encouraging.
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