Exploring the Performance of ChatGPT-4 in Taiwan Audiologist Examination: Indicating the Potential of AI Chatbots in Hearing Care (Preprint)

Abstract

<sec> <title>BACKGROUND</title> AI chatbots, such as ChatGPT-4, have shown immense potential for application across various aspects of medical fields, including education, clinical practice, and research. </sec> <sec> <title>OBJECTIVE</title> This study aimed to evaluate the performance of ChatGPT-4 in the 2023 Taiwan hearing specialist qualification examination, thereby preliminarily exploring the potential utility of AI chatbots in the fields of audiology and hearing care services. </sec> <sec> <title>METHODS</title> ChatGPT-4 was tasked to provide answers and reasoning for the 2023 Taiwan hearing specialist qualification examination. The examination encompassed six subjects: 1) Basic Auditory Science, 2) Behavioral Audiology, 3) Electrophysiological Audiology, 4) Principles and Practice of Hearing Devices, 5) Health and Rehabilitation of the Auditory and Balance Systems, and 6) Auditory and Speech Communication Disorders (including Professional Ethics). Each subject included 50 multiple-choice questions, with the exception of Behavioral Audiology, which had 49 questions, amounting to a total of 299 questions. </sec> <sec> <title>RESULTS</title> The accuracy rates across the six subjects were as follows: Basic Auditory Science (88%), Behavioral Audiology (63%), Electrophysiological Audiology (58%), Principles and Practice of Auditory Aids (72%), Health and Rehabilitation of the Auditory and Balance Systems (80%), and Auditory and Speech Communication Disorders, including Professional Ethics (86%). The overall accuracy rate for the 299 questions was 75%, which surpasses the examination's passing criteria of an average 60% accuracy rate across all subjects. A comprehensive review of ChatGPT-4's responses indicated that incorrect answers were predominantly due to information errors. </sec> <sec> <title>CONCLUSIONS</title> ChatGPT-4 demonstrated a robust performance in the audiologist qualification examination, showcasing effective logical reasoning skills. The results suggest that with enhanced information accuracy, ChatGPT-4’s performance could be further improved. This study indicates the significant potential of AI chatbots in the application within audiology and hearing care services. </sec>

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