Artificial Intelligence: The Present and Future of Human Resources Recruitment and Selection Processes

Abstract

Artificial Intelligence (AI) is a broad term that usually refers to a diverse set of computational procedures that can mimic human decisions and/or processes so closely that they appear intelligent, being able, for example, to process quickly large volumes of data. AI is such a powerful tool that organisations are increasingly using it in various areas, including human resources (HR) management, especially in recruitment and selection functions. For instance, big data algorithms are highly instrumental in expanding the process of searching for candidates. However, there are several key questions that are still unresolved regarding ethical issues and the reactions and attitudes towards AI of its users (recruiters, selection managers and potential candidates), necessitating a more extensive empirical and systematic review of the literature at this level. In this context, this paper discusses AI and its applications in HR recruitment and selection processes, addressing the future trends and challenges defined in the existing literature.

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