Distance Health Services Organization in University Hospitals: The Case of a Public University Hospital

Abstract

In today's globalized healthcare market, it has become a necessity for healthcare organizations to strive to provide the healthcare services needed by their target audience with modern medical technology and software, regardless of physical space, country and/or geography. In fact, although distance health services and tele-medicine applications are not new applications, they have been increasingly used by healthcare organizations due to the physical transmission feature of the New Coronavirus Disease (Covid-19) or corona pandemic. The aim of this study is to analyze the legal dimension of Distance Health Services (DHS) in a public university hospital, the path to be followed to obtain a “Distance Health Service Activity Permit Certificate”, the characteristics, quantity and qualifications of the human resources to provide health services, the physical structure of the areas to be served and the information technologies, information systems to be used, the ministry audit criteria related to the pricing, invoicing and refund methods of health service fees, and to contribute to the structuring stages of distance health services of similar health institutions.

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