ChatGPT Technology from Users’ Perspective: A Survey Study of Saudi Scholarship Students

Abstract

This study aimed to reveal Saudi scholarship students’ perceptions of ChatGPT technology and its uses at academic study as well as identify the extent to which such perceptions significantly differ . The quantitative cross-sectional survey method was used selecting a representative convenience sample of Saudi scholarship students in the United Kingdom consisting of 270 male and female students, both at undergraduate and postgraduate levels. To collect data, a survey questionnaire was prepared by the researcher covering the following three main dimensions: ChatGPT technology’s use level, ChatGPT technology’s use motivations and perceptions of ChatGPT technology’s benefits. The study results found a “high” ChatGPT technology’s use level from Saudi scholarship students’ point of view where the first dimension had an overall mean score of 3.511. Furthermore, results also showed a “high” level of participant students’ perceptions of ChatGPT technology’s benefits with the third dimension having an overall mean score of 3.763. The study results revealed significant differences between the mean scores of participant Saudi scholarship students’ perceptions of all its three main dimensions of ChatGPT technology’s use level, motivations and benefits at academic study that can be attributed to the effects of their selected demographic variables, namely, gender, academic major and current scholarship degree. In light of such findings, some final suggestions and recommendations were eventually proposed, particularly focusing on providing Saudi students, researchers, faculty members and staff of overseas Saudi Arabian cultural bureaus worldwide with more advanced, specialized, intensive and continuous training and professional development programs tackling ChatGPT technology’s utilization mechanisms.

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