Navigating Generative AI in Higher Education: An Examination of Its Impact on Learning Experiences in Private Universities in Oman

Abstract

This chapter investigates the influence of Generative AI on university students’ learning experiences within private academic institutions in Oman. It aims to answer the research question: how do students and faculty use Generative AI tools? Answers to this question were sought using a qualitative method to collect in-depth answers through semi-structured interviews with students, faculty members, and administrative personnel. Findings show that students consider Generative AI a tool that could make their work easier and help them master languages. Still, at the same time, they believe it would destroy the emergence of critical thinking and skills. Faculty sees the potential of Generative AI for better productivity but raises concerns about what this means for educational rigor and ethical standards. The research advocates for a balanced integration of Generative AI in education, emphasizing the crucial role of comprehensive faculty training and ethics guidelines. These measures are essential to ensure that the benefits of AI are maximized while its potential drawbacks are mitigated. Therefore, Generative AI integration into higher education carries critical opportunities and challenges, especially in the GCC region. AI might potentially improve learning experiences, manage administrative tasks, and assist with research; this promises increased access to quality education and international collaboration. However, such integration would raise significant ethical issues, including data privacy, equity, and the risk of decreased human interaction and critical thinking. Evidence from Omani universities underlines the importance of a nuanced approach that considers the unique cultural and pedagogical context of the GCC. Such problems necessitate stakeholder engagement in the ongoing discourse on the ethical application and execution of methods that might address regional requirements. This chapter critically examines how balancing the advantages of AI with strategies to mitigate its disadvantages fosters a creative educational environment. Additional investigation is recommended about the long-term effects of AI on competencies, instructional methodologies for educators, and other ethical considerations.

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