AI for Fair Recruitment: Balancing Tech and Ethics

Abstract

Purpose: This chapter’s objective is to examine how artificial intelligence (AI) is influencing the development of human resource management (HRM) systems, focusing on recruiting, developing employees, and increasing the diversity of the workforce by reducing bias. Design/methodology/approach: The investigation adopted a two-phase research strategy. First, bibliometric analysis of AI-HRM evidence received attention from most scholars indicating major topics of concern within the AI and HRM corpus. Second, a systematic literature review (SLR) based on these themes and applied focus key strings and PRISMA protocols to ensure satisfactory efforts in locating and discussing the relevant literature. Findings: The bibliometric analysis suggested three points of interest that are popular in the literature: AI in recruitment and diversity, employee development, and bias reduction. These programs can be used from mere training employees to including operational supervision and engagement. The case studies featured some well-known brands such as Unilever, Accenture, and IBM. The results indicate a possibility that AI will assist in the advancement of HRM processes, foster diversity, and inclusiveness and even bias-free recruitment and development of employees. Practical implications: The chapter proposes guidelines for the ethical application of AI in HR, including meticulous data collection, algorithmic design, and routine supervision. It emphasizes that AI possesses transformative potential for achieving diversity and inclusion in workplaces. Originality: This chapter expands on the ongoing discussion of AI in HRM by providing a bibliometric approach and SLR, making a new and substantiated claim on AI’s role in promoting diversity and reducing biases.

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