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The Role of AI-Driven Support Systems in Reducing Nurse Turnover: A Systematic Review of Effectiveness and Perceptions

2025·0 Zitationen
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2025

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Abstract

High nurse turnover significantly affects healthcare quality worldwide. Artificial intelligence (AI) support systems offer promising solutions to enhance clinical workflows and improve nurse job satisfaction. This systematic review examines AI's effectiveness in reducing nurse turnover and explores nurses' perceptions. We searched PubMed, EBSCOhost, Scopus, and ScienceDirect (2020–2025) using keywords including AI, nurse turnover, and job satisfaction. After screening, we included seventeen studies (involving over 2,000 participants) and assessed risk of bias using ROBIS. Results indicate AI systems (e.g., personalized burnout interventions, smart scheduling) reduced burnout by 30% and improved satisfaction by 21%. Nurses re-ported administrative benefits but expressed reliability concerns. Successful implementation requires addressing concerns through training and ethical guidelines. Future research should examine long-term impacts and cost-effectiveness.

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Healthcare Systems and Public HealthArtificial Intelligence in Healthcare and EducationHealth and Well-being Studies
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