MedOne: A Culturally Adapted AI-Teleconsultation Mobile Health Platform for Enhancing Healthcare Access in Rwanda

Abstract

This study presents the development and evaluation of MedOne, an AI-powered mobile healthcare application designed to improve healthcare accessibility in Rwanda. MedOne integrates AI-driven diagnostic tools with teleconsultation services, aiming to address critical healthcare challenges in resource-limited settings. The research employs a mixed-methods approach involving 247 participants, including healthcare professionals, end users, and administrators. The system incorporates machine learning algorithms for symptom assessment, natural language processing for multi-language support, and cloud-based architecture for scalability. Findings suggest the system could significantly reduce consultation times by 34%, increase rural healthcare consultations by 67%, and achieve a diagnostic accuracy of 78.5%. The system's design incorporates offline functionality, multi-language support, and cultural adaptation for the Rwandan context.

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