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Factors influencing perceived benefits and behavioral intention to use mental health chatbots among professional employees: an empirical study
4
Zitationen
9
Autoren
2025
Jahr
Abstract
The study provides valuable insights for developers and implementers of mental health technologies. While UTAUT factors are crucial in shaping perceived benefits, the lack of a direct link to behavioural intention highlights the need to explore additional psychological and contextual factors. Future research should consider longitudinal designs and probabilistic sampling to enhance generalisability and causal inference.
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