Training Healthcare Professionals in Technology Adoption

Abstract

Technology has made advancements in healthcare that focus more on service delivery and giving patients efficient, high-access services. Technological advancements have significantly changed the way services are provided in the healthcare sector, making it more efficient and accessible while ultimately improving patient outcomes. However, these improvements must be accompanied by training programs for healthcare providers to learn how to use new technologies. This chapter will provide insight into the significant importance of training as a means through which healthcare providers can be empowered to maximise technology in care delivery. It offers key insights into some of the most critical healthcare technologies, such as electronic health records (EHR), telemedicine, artificial intelligence (AI), wearable devices, and blockchain, highlighting their ability to reduce workflows and improve decision-making. Healthcare professionals face several challenges in getting on board with technology, which this chapter touches upon, including resistance to change, lack of technical skills, integration barriers, and resource constraints. A needs assessment approach is also offered, focusing on tailoring training to the specific needs and context of different roles across healthcare teams. Strategies like hands-on workshops, simulation-based learning, and AI-powered adaptive training are proposed to enable effective knowledge transfer and practical competency development. The chapter highlights successful technology training program implementations in various healthcare settings through case studies and best practices. The discussion highlights how training can lead to better care, fewer mistakes, and caring satisfaction. AI advancements can drive personalised learning experiences, broaden training access in underserved areas, and encourage cross-sector policies for sustained education. It offers a significant perspective on how structured training is essential in preparing healthcare professionals to adapt to and flourish in an increasingly technology-driven environment.

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