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The development and use of chatbots in enhancing health care access for underserved and vulnerable populations: a scoping review
0
Zitationen
6
Autoren
2025
Jahr
Abstract
Although the development and use of chatbots for underserved and vulnerable populations have grown in recent years, research in this area remains limited across countries. Chatbots, as interactive communication tools, hold notable potential to improve access to healthcare services. Based on the findings of this review, researchers can better understand the capabilities of chatbots in this context and are encouraged to conduct further studies focusing on these populations.
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