Role of Artificial Intelligence in Academic Libraries: An analysis of patrons' Adoption and perception

Abstract

New possibilities for expanding research and enhancing library services have been made possible by artificial intelligence (AI). Its acceptance has greatly improved information resource processing, access, and use, assisting libraries in more successfully accomplishing their goals. With an emphasis on academic libraries, this paper reviews the body of research on AI in libraries and investigates its effects. It addresses issues like biased procedure, data privacy, and social concerns while highlighting important advantages like increased efficiency, improved accessibility, and tailored user services. In order to successfully incorporate AI into library services, the study highlights the significance of Indian librarians honing their AI skills, experimenting with cutting-edge technologies, and keeping up with changing trends. This study offers a methodical literature review in light of academic libraries' strategic role in higher education. Review of present procedures, obstacles to artificial intelligence adoption, and upcoming studies Supervise in scholarly libraries. The last five years' worth of peer-reviewed journal articles and conference papers (2020–2024) were chosen and incorporated into the research. Abstracts from Web of Science, SCOPUS, and Library and Information Science abstract (LISA) . Six main dimensions were used to categorize the current practices, including technical services, information and reference services, organizational services, distribution, and gathering Improvement , user education and information literacy, professional growth, and teamwork. The findings indicated that reference and information services are where AI is most commonly used in academic libraries.

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