Virtuous Organizations in the Age of AI: Relational Goods and Human Flourishing

Abstract

ABSTRACT The integration of AI‐based systems in everyday work has given rise to augmented organizations, transforming traditional work paradigms and prompting new research questions concerning augmented work processes and their related ethical issues. Drawing upon the practice‐institution framework proposed by Alasdair MacIntyre, integrated with Donati's concept of relational goods, this article examines whether and how augmented organizations can be virtuous. This article spans the macro, meso, and micro levels, shedding light on the crucial role of practical wisdom in balancing effectiveness and relational goods. The findings underscore the significance of practical wisdom across diverse organizational settings, with care‐related professions serving as exemplars. We focus on carebots and hospitals, exploring the relational dimension in nursing and medical practices. We chose this sector for its ethical relevance, technological involvement, and its human‐centric nature, combining expertise and technological advancements for the common good. Additionally, the article encourages further investigation of the interplay between AI and human moral development within augmented organizations.

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