AI Algorithms and Augmented Reality Integration With Public Services

Abstract

This chapter examines the integration of Artificial Intelligence (AI) and Augmented Reality (AR) in public service delivery, highlighting their combined potential to improve efficiency, decision-making, and citizen engagement. AI provides analytical intelligence for automation, prediction, and data processing, while AR enhances visualization and real-time interaction within physical environments. The chapter explores applications across healthcare, administration, urban planning, and emergency response, as well as challenges related to ethics, infrastructure, and governance. It concludes that AI–AR synergy offers a transformative pathway toward smarter, more responsive, and citizen-centered public services.

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