Adoption and Impact of Artificial Intelligence in Higher Education: A Study of Colleges in the Western Suburbs of Mumbai

Abstract

In the field of higher education, artificial intelligence (AI) has quickly become a game-changer, impacting academic support systems, administration, teaching, and learning. This study looks at the level of AI adoption and its effects in Mumbai's Western Suburbs colleges. Data was gathered from students, instructors, and academic administrators using a mixed-methods research design in order to evaluate their knowledge, usage habits, perceived advantages, difficulties, and institutional preparedness for AI integration. The results show that although awareness and acceptance of AI tools are increasing, different disciplines and institutional categories have different adoption rates. Significant advantages like better access to educational materials, individualized learning opportunities, increased administrative effectiveness, and improved academic support were mentioned by respondents. However, obstacles to widespread adoption include inadequate training, gaps in infrastructure, moral dilemmas, and inconsistent policy frameworks. The study emphasizes the necessity of frameworks for responsible AI use, organized institutional policies, and capacity building. In order to ensure ethical and long-lasting integration, recommendations are offered to assist higher education institutions in effectively utilizing AI.

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