AI in Pitt State Human Resources

Abstract

In the poster, we plan to share how Human Resources at Pittsburg State University is thoughtfully exploring the use of artificial intelligence (AI) as a supportive tool in our daily work. Our focus is not on replacing human judgment or decision making, but on using AI to improve efficiency, clarity, and consistency while keeping people at the center of every HR process. We will highlight practical ways we use AI to assist with tasks such as rewording emails for professionalism and empathy, summarizing lengthy documents or meeting notes, interpreting complex Oracle system messages, supporting Excel calculations, and translating complicated HR processes into plain language. We also will discuss how AI can support brainstorming training topics, reviewing policies for clarity and consistency, and assisting with internal equity discussions when only de identified data is used. Alongside these use cases, we'll clearly define our boundaries for responsible AI use. We outline what AI is not, such as a decision maker, a replacement for HR professionals, or a system for accessing employee records, and identify the types of sensitive information that are never entered into AI tools. By sharing both how we use AI and how we do not use it, this poster aims to build transparency, trust, and confidence in responsible AI adoption within HR. Our goal is to demonstrate how AI can support HR professionals while preserving confidentiality, compliance, and human judgment.

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