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User preferences for ChatGPT-powered conversational interfaces versus traditional methods
22
Zitationen
2
Autoren
2023
Jahr
Abstract
This study examined user preferences for ChatGPT-powered conversational interfaces vs traditionaltechniques. The study collected data from 175 selected volunteers utilizing a survey questionnaire.Descriptive and inferential statistics were used to detect user preferences and compare them to theliterature review. The study found that 70% of users chose ChatGPT-powered conversational interfacesover traditional techniques, citing convenience, efficiency, and personalization. Demographic data wasexplored. The participants were evenly distributed between male and female (50%) and aged 18 to 55(mean = 35 years). This study affects ChatGPT and conversational AI development. The results indicatethat users want to use these technologies in their daily lives. To improve ChatGPT, further study is neededin this area. However, this study's tiny sample size must be considered. To confirm these findings andinvestigate other factors affecting conversational interface user preferences, bigger and more diversesamples are needed.
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