GPT-4: The Future of Cosmetic Procedure Consultation?

Abstract

In recent years, the cosmetic surgery industry has experienced a significant increase in demand, 1 leading many individuals to seek information online or through outpatient consultations.However, the vast amount of information available on the Internet can often be misleading, resulting in confusion and uncertainty for prospective patients. 2Additionally, the high volume of outpatient consultations can place overwhelming demands on plastic surgeons.ChatGPT was developed by OpenAI, based in San Francisco, CA.GPT-4, an upgraded version of ChatGPT, was publicly released on March 14, 2023.Featuring a chat interface, GPT-4 can generate humanlike responses to a wide range of user queries, making information retrieval remarkably simple and efficient. 3In the field of plastic surgery, ChatGPT and the upgraded version GPT-4 have been initially used to explore the unpublished systematic review topics and disseminate medical knowledge to potential patients on blepharoplasty. 4-8Moreover, Gupta et al were further concerned about the ethical issues of GPT. 9 In this article, we utilized GPT-4 as a cosmetic surgery consultant and quantitatively evaluated the appropriateness of GPT-4's responses to various cosmetic questions in different situations.Our aim was to explore the feasibility and implications of implementing GPT-4 in the consultation process.Top 5 cosmetic surgical procedures and top 5 cosmetic nonsurgical procedures were selected referring to the Aesthetic Plastic Surgery National Databank Statistics 2020-2021 (Table 1). 10For each procedure, we simulated 3 possible scenarios that a patient who wants to undergo a particular procedure might go through, including web search (primary complexity, including 3 questions for each procedure), clinic consultation (medium complexity,

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