An Exploratory Study On The Acceptability of Artificial Intelligence (AI) in Healthcare in India

Abstract

Purpose-Artificial intelligence (AI) is growing at an exponential rate in healthcare, and a variety of applications have been created to help solve some of the biggest challenges facing health organizations.Some of these applications include artificial intelligence in diagnostics and treatment planning, while others are designed to improve communication and collaboration between health professionals.Virtual assistants that are powered by AI in healthcare applications can help people to live healthier lives, learn more about topics they're interested in, and change their behavior if needed.Artificial intelligence (AI) is a software that emulates human psychological development.This is being done through the use of healthcare information and advanced analytics techniques.This is having a major impact on healthcare, as it allows for better care for patients.Artificial intelligence (AI) is used to help doctors make better predictions about the health of patients who are having surgeries.This helps to reduce the amount of time needed for them to make a decision about what to do next.This information is used to improve the quality of care for patients.This includes techniques like natural language processing for unstructured data, current deep learning, and machine learning algorithms for structured data, like support vector machines and neural networks.AI is used for illnesses like cardiology, neurology, and cancer.Health authorities need to be aware of the current state of AI technologies and the potential applications they could be used for in the healthcare industry.This would allow for better value-based care to be achieved.Design/Methodology-For the research work, five cities were chosen, Delhi, Mumbai, Kolkata, Chennai, and Hyderabad.These cities were selected as a study focus primarily because these cities attract both international and local visitors because of their highly qualified doctors and excellent medical facilities that use AI technology.These cities are home to top-notch healthcare facilities, super-specialty hospitals, and research and diagnostic centers, making them the fastest-growing locations for receiving medical care.In order to conduct this research study, structured questionnaires were used.The data was gathered using the convenience sampling method.The sample size for the data collection was 500, and it included men and women from a range of age groups, economic levels, and occupational backgrounds.Findings -From the study, four factors emerged which have been labelled as "Perceived awareness", "Perceived accuracy", "Anonymity", and "Convenience".Furthermore, it has been found that factors "Perceived awareness", "Perceived accuracy" and "Convenience" have a significant influence on Consumer Trust.This study examines the acceptability, potential benefits, and challenges of using artificial intelligence (AI) in healthcare, as well as the potential implications on the healthcare system as a whole.

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