C²-PILS: A Chatbot using Chat-GPT for Pharma Industry and Life Sciences

Abstract

A Chatbot is a software application that can interact with people in a humane manner in the form of a well-developed conversation using text or speech. Chatbots warrants the growth of automation and self-service. Chatbots are one of the most widely used applications these days. Chatbot can be integrated into various domains and various fields such as health, commerce, business, banking and many others. One such important application is embedding chatbot into the pharmaceutical industry. A chatbot developed specifically for the pharmaceutical industry can be helpful in handling any queries and doubts posed by the public. Any information regarding any kind of drug, its composition, its use and also side effects can be given to the user by this bot. This research is based on using the pre trained Chat-GPT API provided by OpenAI to develop a model that is both efficient and fast enough in reacting to the queries and also making humane conversations. In recent days, the popularity of Chat-GPT has been increasing very rapidly, which is also based on the same OpenAI API. This AI driven tool has taken the market by storm, and it would potentially be a great support for the pharmaceutical industry. The pharmaceutical industry is a prominent part of life sciences across multiple sub domains, and it ranks third globally in terms of sales and revenue. Hence, to innovate and assist the pharmaceutical industry of the life sciences, we have come up with an implementation of ChatGPT, wherein we would be using natural language processing tools that would help us to boost user interaction by using creative content such as images and information about the medicines, usage of medicinal devices and diseases.

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