Quality of Answers of Generative Large Language Models vs Peer Patients for Interpreting Lab Test Results for Lay Patients: Evaluation Study.

Abstract

By evaluating LLMs in generating responses to patients' lab test results related questions, we find that compared to other three LLMs and human answer from the Q&A website, GPT-4's responses are more accurate, helpful, relevant, and safer. However, there are cases that GPT-4 responses are inaccurate and not individualized. We identified a number of ways to improve the quality of LLM responses including prompt engineering, prompt augmentation, retrieval augmented generation, and response evaluation.

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