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Applying ChatGPT to improve the user experience in digital libraries

2023·0 Zitationen
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2023

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Abstract

In the current information age where artificial intelligence, computer network technology and multimedia interconnections are rapidly developing, people have learned to access a wide range of information resources through the Internet and enjoy the convenience brought by the Internet+ era. With the introduction of ChatGPT, a new-generation artificial intelligence large language model, new development opportunities have been brought to the library community in China. In this study, we firstly start from the technology as well as the features of ChatGPT, and give a brief introduction to the basic concepts and characteristics of ChatGPT. Then, we delve into the application value of how ChatGPT can improve library services and carry out specific applications from four aspects in detail. Finally, we provide an overview based on the challenges encountered and the strategies to deal with them, and describe the main future trends of digital libraries.

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