Unlocking the potential: ChatGPT and the quest for reliable blood transfusion information

Abstract

Abstract: A short study is conducted to assess the reliability and comprehensiveness of Chat Generative Pre-Trained Transformer’s (ChatGPT’s) knowledge as a valuable informational resource for patients undergoing blood transfusion. A 20-question survey covering the general blood transfusion-related questions was created on Google document. By using both the NHS Blood and Transplant (NHSBT) organization guidelines and our clinical encounters, we aimed to create a survey that addresses the concerns of patients comprehensively and reflects the dynamic nature of real-world scenarios. The questions were divided into three categories “General Concern Questions”, “Procedure-related questions” and “Technical Questions”. These questions were entered into ChatGPT in August 2023, and twelve expert hospitalists who consented to the survey evaluated the quality of these responses on a Likert scale of Poor, Fair, Good, Very Good, and Excellent. The consensus on the use of ChatGPT as a source of information before blood transfusion was evaluated and shortcomings were discussed. Out of 240 total responses, the most common response was “Very Good” (n=129, 52.8%), followed by “Excellent” (n=65, 27.1%), “Good” (n=36, 15%), “Fair” (n=8, 3.3%) and “Poor” (n=2, 0.8%). The Cronbach’s alpha (α) of the responses is 0.78 suggesting that the items have an acceptable level of consistency in terms of reliability. This is the first study that emphasizes the potential of ChatGPT as an informational resource for patients in the context of blood transfusion which can be employed by patients to educate themselves on the topic of blood transfusion. Artificial intelligence (AI) can act as a bridge for the patient and the doctor, making consultations easier and helping the patient comprehend medical concerns and treatments.

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