P386 Healthcare reimagined: the significance of ChatGPT and Google bard in irritable bowel syndrome management

Abstract

<h3>Introduction</h3> Artificial Intelligence (AI) has significantly revolutionized healthcare, particularly in diagnosing and treating Irritable Bowel Syndrome (IBS) and various digestive ailments. Vital AI resources, like ChatGPT and Google Bard, can decode endoscopic images, scrutinize various samples, ease administrative tasks, and aid in evaluating medical images and automating devices. These AI solutions have remarkably improved the handling of digestive diseases by personalizing treatments and predicting unfavorable responses. Incorporating these advanced AI methodologies enables patients to make informed decisions by considering personalized treatment options. <h3>Methods</h3> This study aimed to assess the accuracy of two prevalently utilized chatbots, ChatGPT and Google BARD, in addressing inquiries associated with medical management. Both bots were assigned a set of questions to respond to, and their answers were rated on a 1-10 Likert scale, where 1 represented high accuracy. To maintain an unbiased evaluation, the responses from each bot were reviewed by two independent assessors. The intention behind this investigation was to shed light on the capabilities of these chatbots by methodically evaluating their effectiveness and reliability in terms of accuracy. The deployment of two reviewers and the application of the Likert scale methodology served to reduce potential biases, validating the results. <h3>Results</h3> Our research contrasted the effectiveness of ChatGPT and Google BARD in the realm of medical management. ChatGPT exhibited predominant proficiency, securing 59% accuracy compared to 27% by Google BARD (p = 0.041), and 51% against 24% in the trustworthiness of medical information (p = 0.011). This study emphasizes the crucial significance of precision and dependability in developing IBS chatbots. Although ChatGPT displayed notable outcomes, indicating its potential as a reliable source, it also accentuated the urgent requirement for continual exploration and progress in this field. <h3>Discussion</h3> AI has markedly restructured healthcare, especially in assisting with diagnosing and handling IBD. ChatGPT and Google Bard are essential AI instruments capable of interpreting medical imagery, examining samples, and refining tasks. Our study scrutinized these chatbots’ accuracy and reliability within the medical management domain. ChatGPT outperformed Google Bard, achieving 59% in accuracy and 51% in the reliability of information. Although ChatGPT demonstrates considerable promise as a dependable AI tool in IBS management, the findings also highlight the ongoing need for research and development in this sector.

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