6866 Health care provider’s perception of artificial intelligence: focusing on our change drivers

Abstract

<h3>Objectives</h3> Applications of Artificial intelligence (AI) in health care are strikingly advancing and revolutionising the patient care in the recent years. We wanted to evaluate the perception of AI by our health care providers (HCP), through this survey. <h3>Methods</h3> We conducted a questionnaire survey on the perception of 7 parameters about AI by the staff who are working in the Paediatric department in a secondary care hospital. Questionnaire was provided to all the participants and those who were happy to participate in the survey were advised to feedback anonymously either in the paper form or by email. <h3>Results</h3> 31 staff participated in this survey; 21 of them were doctors, 7 were nurses and 3 were medical students. 61% staff replied that they use AI for patient care and this was to monitor vital signs such as heart rate, saturations or for blood glucose monitoring. 80% felt AI is reliable for health care. However, 30% replied they would not use AI in their patient care but were comfortable to use on self. History taking and note keeping seem to be the common areas they prefer to use AI virtual assistant. Decision making, prescription and surgery were the areas they least preferred using AI. 94% of them felt AI would not replace the doctors and 61% felt AI would be a companion to the professionals. Only a third answered that they understood about Machine learning and deep learning. 50% of them had concerns in using AI. The main concerns were about confidentiality, ethics, binary vision, AI not being personalised to the patient’s emotions, faulty or inaccuracy of technology. All the five staff who are currently using AI fed back positively that AI reduced impressively their workload, increased the precision, saved significant amount of their time and revolutionised the health care of their patients. <h3>Conclusion</h3> Half of the staff who participated in the survey, expressed concerns in using AI for patient care and a third were not comfortable in using AI for patient care; 1 in 5 HCP in the study, feel AI is unreliable. Considering that the confidence of health care providers is important in engaging and using AI in health care, we need to focus on providing education, training and improving their confidence in the use of Artificial intelligence in health care.

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