Unlocking the Potential of AI in Higher Education: A Multi-Dimensional Study of Chatgpt Adoption at a South African University

Abstract

The integration of artificial intelligence (AI) in education is rapidly evolving, extending transformative potential in increasing learning experiences.ChatGPT has gained significant attention for its educational relevance.While previous studies have primarily focused on the perspectives of educators, there is a significant gap in understanding students' perceptions of ChatGPT's impact on their learning experiences and ultimately, academic performance.This study seeks to address this gap by investigating students' perceptions of ChatGPT and its effects on their learning experiences and academic outcomes at Mangosuthu University of Technology in South Africa.A quantitative research approach was employed, that used a survey distributed to a sample size of 184 students.Using an electronic questionnaire, a five-point Likert scale was used to collect data, with statistical analysis conducted using SPSS version 26.0.The findings reveal that students perceive ChatGPT as a beneficial tool for enhancing their learning experiences.Major benefits include improved access to information, enhanced writing skills, and increased engagement in learning activities.Notwithstanding the benefits, there are concerns regarding academic integrity, lack of human interaction and biases, were noted.The study highlights the need for developing applicable frameworks to ensure the effective and ethical integration of AI tools such as ChatGPT in academic settings.Additionally, institutions should focus on promoting a supportive culture that fosters responsible use while addressing potential weaknesses.Further research is recommended to explore long-term impacts and develop strategies for mitigating negative consequences.

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