Artificial Intelligence (AI) and Healthcare Capabilities: A Systematic Literature Review

Abstract

<ns3:p>Artificial Intelligence (AI) has the potential to transform the healthcare ecosystem, but further research is needed to understand how it can enhance healthcare capabilities. This study analyzes the literature on AI and healthcare capability using the PRISMA approach, applying specific search keywords and inclusion/exclusion criteria. The findings indicate that AI benefits the healthcare ecosystem, significantly influences health outcomes, and transforms medical practices. However, there is limited literature and a lack of understanding regarding how AI enhances healthcare capabilities. Most studies date from 2019, suggesting that COVID-19 has accelerated the adoption of AI systems in healthcare. This research contributes theoretically by developing a framework that clarifies AI’s role in enhancing healthcare capabilities, serving as a foundational model for future studies. It identifies critical gaps in the literature, especially in the Global South, and encourages exploration in under-researched areas where healthcare professionals can benefit from AI. Additionally, it bridges the gap between AI and healthcare, enriching interdisciplinary dialogue relevant to emerging economies facing financial constraints. Practically, the study provides actionable insights for healthcare practitioners and policymakers in the Global South on leveraging AI to improve service delivery. It sets the stage for empirical research, promoting the testing and refinement of the proposed framework in resource-limited contexts, while raising awareness among healthcare staff, managers, and technology developers about AI’s role in healthcare.</ns3:p>

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