How ChatGPT Shapes Knowledge Acquisition and Career Trajectories in Higher Education: Decoding Students' Perceptions to Achieve Quality Education

Abstract

The growth of technology and innovation offers numerous tools and techniques to the educational sector. Recently, ChatGPT has been used by the stakeholders of the education for multiple purposes. However, the influence of ChatGPT on shaping the learner's knowledge acquisition and shaping the potential career trajectories has a scope to study further. Data collected from 445 respondents, the research pivots using the Extended Technology Acceptance Model (TAM) to investigate the interrelatedness amongst learner's perceived usefulness, ease of use, user intention, attitude and their all-encompassing effects on both knowledge and career augmentation and career paths. The findings of the research show that ChatGPT's ease of use performs a paramount role in affecting its perceived utility, which in turn shapes their overall attitude toward the career platform. Learners' academic growth and career positions are precisely influenced by users' usefulness, attitude, and intentions. Investigation found significant medication effects among these constructs. Learners' perception and intentions are majorly influenced by trust on the technology, and it has been identified as cardinal determinant. The implication of the study emphasizes that tech developers, educational policymakers, and educational instructors need to include the insightful contribution of technology to redesign the academic syllabi for enriching the classroom delivery. Furthermore, the research describes suitable strategies, urging the educational sector to spotlight user-centric design and trust-building mechanisms. Overall, this investigation highlights ChatGPT's significant role in higher education, flooring the way for its nuanced and impactful inclusion.

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