Exploring the complex nature of implementation of Artificial intelligence in clinical practice: an interview study with healthcare professionals, researchers and Policy and Governance Experts

Abstract

Artificial Intelligence (AI)-based tools have shown potential to optimize clinical workflows, enhance patient quality and safety, and facilitate personalized treatment. However, transitioning viable AI solutions to clinical implementation remains limited. To understand the challenges of bringing AI into clinical practice, we explored the experiences of healthcare professionals, researchers, and Policy and Governance Experts in hospitals. We conducted a qualitative study with thirteen semi-structured interviews (mean duration 52.1 ± 5.4 minutes) with healthcare professionals, researchers, and Policy and Governance Experts, with prior experience on AI development in hospitals. The interview guide was based on value, application, technology, governance, and ethics from the Innovation Funnel for Valuable AI in Healthcare, and the discussions were analyzed through thematic analysis. Six themes emerged: (1) demand-pull vs. tech-push: AI development focusing on innovative technologies may face limited success in large-scale clinical implementation. (2) Focus on generating knowledge, not solutions: Current AI initiatives often generate knowledge without a clear path for implementing AI models once proof-of-concept is achieved. (3) Lack of multidisciplinary collaboration: Successful AI initiatives require diverse stakeholder involvement, often hindered by late involvement and challenging communication. (4) Lack of appropriate skills: Stakeholders, including IT departments and healthcare professionals, often lack the required skills and knowledge for effective AI integration in clinical workflows. (5) The role of the hospital: Hospitals need a clear vision for integrating AI, including meeting preconditions in infrastructure and expertise. (6) Evolving laws and regulations: New regulations can hinder AI development due to unclear implications but also enforce standardization, emphasizing quality and safety in healthcare. In conclusion, this study highlights the complexity of AI implementation in clinical settings. Multidisciplinary collaboration is essential and requires facilitation. Balancing divergent perspectives is crucial for successful AI implementation. Hospitals need to assess their readiness for AI, develop clear strategies, standardize development processes, and foster better collaboration among stakeholders.

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