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Large Language Models for Pre-mediation Counseling in Medical Disputes: A Comparative Evaluation against Human Experts
0
Zitationen
3
Autoren
2025
Jahr
Abstract
A chain-of-thought-based LLM chatbot shows promise for enhancing the quality of medical dispute counseling, outperforming human experts across key evaluation metrics. Future research should address inaccuracies resulting from legal and contextual variability, investigate patient acceptance, and further refine the chatbot's performance in domain-specific applications.
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