Championing AI in healthcare: the impact of stakeholders on the adoption of Robotic Telesurgery Project in Indonesia

Abstract

Purpose This paper aims to analyze how key stakeholders, including the Ministry of Health (MOH), hospitals, universities, health polytechnics, and health industries, influence the adoption of the Robotic Telesurgery Project in Indonesia. Design/methodology/approach A qualitative approach was used to explore stakeholder roles, utilizing stakeholder theory and the Technology-Organization-Environment (TOE) framework. Interviews were conducted with 18 participants from relevant institutions and were analyzed thematically using NVivo. Findings The study identified four types of stakeholders based on their power and interest: Key Players, Keep Informed, Keep Satisfied, and Minimal Effort. Stakeholders influenced the adoption of robotic telesurgery through three mechanisms: technological, organizational, and environmental. These mechanisms include the technology’s advantages, trust, communication, infrastructure readiness, regulatory support, and alignment of interests. Originality/value This study is pioneering in examining how different types of stakeholders contribute to the adoption of robotic telesurgery in a developing country. The findings provide practical insights into managing stakeholder collaboration for the effective implementation of advanced health technologies.

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