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Leveraging Machine Learning for Enhanced Patient Engagement and Outcomes

2025·0 Zitationen·Advances in marketing, customer relationship management, and e-services book series
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5

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2025

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Abstract

As healthcare becomes increasingly digitized, machine learning technologies such as predictive analytics and natural language processing enable more personalized marketing strategies, offering patients tailored healthcare solutions. The chapter examines how these innovations help healthcare organizations engage with patients more effectively, optimize marketing campaigns, and predict treatment outcomes. Additionally, it addresses the challenges of integrating machine learning into medical marketing, including data privacy, algorithmic bias, and ethical concerns. By leveraging machine learning, healthcare providers can not only improve patient-centered care but also revolutionize marketing strategies to better meet patient needs and preferences. The chapter concludes by discussing the potential future directions for machine learning in healthcare, with an emphasis on ethical practices and sustainable technological growth.

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