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Comparing Ophthalmologist and Artificial Intelligence Chatbot Responses to Patient Questions
0
Zitationen
6
Autoren
2025
Jahr
Abstract
Our findings suggest that Chatbot responses were as frequently preferred as physician responses, rated with higher accuracy, and demonstrated comparable empathy in addressing online patient eye health queries. AI chatbots may assist in drafting initial responses to patient concerns, potentially improving efficiency and reducing physician workload.
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