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Enhancing Patient Education in Cataract Surgery Using a Conversational Artificial Intelligence Chatbot: A Pilot Randomized Controlled Trial
0
Zitationen
6
Autoren
2025
Jahr
Abstract
A custom-built chatbot with only clinician-validated responses showed high usability but did not improve knowledge, reduce anxiety, or increase satisfaction compared with brochures. Chatbot engagement barriers, particularly among older adults, and limits of validated-only content indicate the need for a hybrid approach of those models, to balance safety and flexibility in digital patient education.
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