AI-Powered Ambient Scribe Technology Experiences Among Emergency Physicians: Cross-Sectional, Mixed Methods Pilot Survey Study

Abstract

This mixed methods pilot study is among the first to evaluate ambient scribe technology in the ED. Our results add ED-specific insights to literature focused on the outpatient setting. Our findings reveal the potential for enhancing documentation efficiency and reducing administrative burden while highlighting setting-specific challenges. While most EPs preferred artificial intelligence-assisted documentation over independent charting, confidence in documentation accuracy and functionality remains limited compared with human scribes and varies by note component. As the demand for efficiency in emergency medicine continues to grow, scalable solutions such as ambient scribes could play a pivotal role if functionality, reliability, and physician trust can be further optimized.

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