Students' Perceptions and Intentions Regarding ChatGPT Usage in Higher Education

Abstract

The adoption of new technologies such as ChatGPT has opened up the potential to elevate education to the next level. However, several issues have arisen with ChatGPT, including concerns related to academic integrity and the challenge of distinguishing between AI-generated and human-generated content. Thus, this study aimed to investigate students' perceptions and intentions regarding the use of ChatGPT in higher education. A total of 320 undergraduate students were selected from the Faculty of Technology Management and Business (FPTP) at Universiti Tun Hussein Onn Malaysia (UTHM). The random sampling method was employed in this study, with a population size of 1976 students. Data were collected through a questionnaire, and statistical analysis was conducted using SPSS software. The findings of this research reveal that students' perception of ChatGPT usage is moderate, while their intention to use ChatGPT is interpreted at a high level. Furthermore, a positive correlation between students' intentions and perceptions toward ChatGPT was discovered. This study is crucial for understanding students' perceptions and intentions to optimize their benefits and comprehend their risks to students, organizations, and ethics.

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