AI and ChatGPT: Will It Build Business Education’s Future?

Abstract

Abstract The fast-rising utilization of Artificial Intelligence (AI) Generative Pre-trained Transformer (ChatGPT) in a short period has become the centre of attention of different industries, including the education sector. The capabilities that technology can provide complement if not substitute for the human workforce. This chapter primarily underscores the critical insights on the applicability of AI in the education sector, in general, and business education, in particular. It also dealt with assessing and evaluating the opportunities, advantages, challenges and limitations of the utilization of AI technology in educational settings and its implications. Documentary evidence was obtained from different sources such as publications from Scopus, Web of Science, Google Scholar and EBSCOhost indexes. Viable recommendations that are essential for adaptation may include understanding the adoption of AI from the top to bottom of the management echelon, integration of AI into strategic and operational plans, enhancing educator’s knowledge, skills and use, institutional validations and AI integration to the education curriculum.

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